No. 7 Balmac
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Key facts at a glance

  • A devastating fire gutted No. 7 Balmac forcing it to close.
  • Preens supplied the new pop-up café with a full set of linens almost instantly!
  • Preens Apparelmaster has been taking care of No. 7 Balmac for over 10 years.
  • With support from Preens the pop-up restaurant opened within 1 week of the fire.

No. 7 Balmac – Back in Business – Fast!

One of Dunedin’s most popular high-end restaurants was forced to close on the 18th August 2018 after a devastating fire swept through its ventilation system, rendering the business out-of-action. Evacuated during lunch service at 12.50pm, emergency services rushed to the scene to try to save the beloved eatery in Maori Hill. Seven fire trucks and many firefighters battled the blaze at the restaurant on Balmacewen Road, containing the fire’s ravenous flames by 2.30pm that afternoon. The cause of the fire remains unknown, but the consequences significantly impacted the owners and staff of No. 7 Balmac. The damage from the fire and water meant the two-story restaurant was forced to temporarily close.

Soldiering on in The Octagon

With a temporary closure, the team at No. 7 Balmac knew they had to keep the restaurant going somehow, not just for the owners and the staff, but for the many dedicated and loyal customers and clientele. The team decided a pop-up dining experience was the way to go and they pulled together a pop-up café in the Octagon on September 6th – barely two weeks after the fire. Katrina Toovey, the owner of No. 7 Balmac said this was “an exciting new opportunity to bring the No. 7 Balmac neighborhood bistro vibe to the heart of the city.” And, as they have been doing for ten years, Preens Apparelmaster were there to provide exceptional and instant support.

 

“Their support was amazing” Carly Gould, No. 7 Balmac

 

Apparelmaster to the Rescue

No. 7 Balmac was inundated with support after the fire and Preens Apparelmaster were no exception. Preens Apparelmaster was quick to offer solutions for the new Pop-Up dining experience providing them with tea towels, kitchen wipes, glass cloths, aprons, mats and more. Carly Gould, the administrator at No. 7 Balmac, said that “Preens were awesome when the fire happened. We made one call, and everything was done, in time for our pop-up opening in the Octagon. Their support was amazing.” She further went on to say “We use Preens for the convenience. It really is just like magic – all the dirty things get picked up and they just appear back, clean and ready to go again. So easy.”

Supplying No. 7 Balmac since its beginning in March 2009, the two companies will celebrate 10 years of business together this year.

 

Tea towels, glass cloths & aprons

Linen when you really need it

When they were needed, Preens Apparelmaster provided the following solutions almost instantly – allowing No. 7 Balmac to launch a pop-up café within just one week of the fire.

  • Tea Towels
  • Bar wipes/Kitchen wipes
  • Glass cloths
  • Cotton polishing cloths
  • Black Bib Aprons
  • Customer Owned Aprons
  • Mats – at main restaurant

Beyond the call of duty

The team at No. 7 were simply blown away by the instant response from Preens and, as they are just down the road, being local really mattered in this instance! One call was all it took and Preens were on the job. They put together all the linens, aprons, tea towels, wipes, and cloths that the new pop-up would need and delivered everything before the new café opened.

A 10 Year Partnership

Preens Apparelmaster has supplied No. 7 Balmac since it first opened in 2009. In March this year the two companies will be celebrating 10 years of business together.

The recent fire and the fast response and support from Preens Apparelmaster has only served to reinforce the strength of the relationship between the two businesses.

 
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